Our Service Agreement

Check Out These Terms When You Rent From Us

MST Dumpsters offers full-service dumpster rentals for both residential and commercial use. Please check out our service agreement and call us today for a free estimate on your services. 

Read Our Service Agreement

Agreement

This agreement legally binds Customer and MST Dumpsters to the conditions listed below. MST agrees to provide Customer with non-hazardous solid waste collection, transportation and disposal services. Customer agrees to pay for these services. By accepting delivery of the dumpster, Customer acknowledges that Customer agrees to these terms.

Weight

The price for each dumpster includes a certain amount of included tonnage. Customer understands that MST cannot predetermine how much weight will be put into the dumpster by the Customer and Customer understands that the dumpster will hold more than the included tonnage. Customer agrees that Customer will pay for all tonnage in excess of the included amount on a pro-rata basis. Customer agrees to accept the weigh ticket from the dump site as the actual weight of the debris in the dumpster. MST represents that the dump sites are not affiliated with MST and that MST is obligated to pay the dump site the actual amount reflected on the weigh ticket.

Service

Customer agrees to give MST one business day notice for service (delivery, exchange, pick up or relocation). If a call for service is received after 12pm, MST cannot guarantee service for the next business day. There may be times when a delay could be incurred in servicing your needs due to inclement weather, traffic conditions, equipment problems, etc. WE DO NOT GUARANTEE SPECIFIC TIMES FOR A DUMPSTER DELIVERY OR PICK-UP. Same-day service and cancellations will be charged a same-day fee.

Placement

It is the Customer’s responsibility to give MST clear instructions as to exactly where they want the dumpster placed. MST always asks for placement instructions when the order is taken. If MST follows the instructions given and the customer needs the dumpster moved for any reason other than MST not following the instructions, the Customer will be charged a minimum of $75 to move the dumpster. 

Blocked Dumpster

If MST attempts to deliver or pick up a dumpster and the dumpster is blocked or a gate is locked or MST is prevented from delivering or picking up a dumpster, the Customer will be charged a $150 No Service fee. This fee may also be charged if MST elects to wait on site for the problem to be resolved.

Prohibited Waste

Customer agrees not to put any hazardous or toxic waste in the dumpster. All hazardous or toxic waste in the dumpster remains the responsibility of the Customer. At MST’s discretion, MST may return the hazardous or toxic waste found in the dumpster and charge the Customer a $150 return fee, or MST may choose to charge Customer a disposal fee for the hazardous or toxic waste found in the dumpster as detailed below. Hazardous or toxic waste includes industrial waste, asbestos, paint, cleaning solutions, biomedical waste, pesticides, solvents, automobile parts, tires, oil, oil filters, oil containers, gas cans, propane tanks, batteries, appliances with Freon, Freon aerosol cans, foam aerosol cans, electronics, ballasts with PCB's, devices containing mercury, light bulbs, telephone poles, railroad ties, household garbage and other like items. At MST’s discretion, MST may charge Customer, and Customer agrees to pay, a disposal fee for the hazardous or toxic waste found in the dumpster. Those fees will range from $10 to $100 per item, depending on the item. 

Equipment

All equipment furnished by MST shall remain the property of MST, however Customer shall have care, custody, and control of the equipment and shall bear responsibility and liability for all loss or damage to the equipment and its contents while at Customer's location. If Customer puts material, including, but not limited to, wet concrete, paint, and tar, which adheres to or damages the dumpster, Customer shall be responsible for all costs incurred in removing the substance and restoring the dumpster. Customer shall not move or alter the equipment and shall use the equipment only for its intended purpose. Customer shall provide unobstructed access to the equipment on the scheduled pick-up day.

Damage

MST is NOT responsible for damage to customer's property, customer’s property or property of any third parties, including, but not limited to, grass, walkways, curbing, pavement, driveways, pavers, irrigation, wells, septic or underground utilities resulting from MST’s provision of services. Customer warrants that the right of way and placement spot are sufficient to bear the weight and physical dimensions of MST’s equipment and vehicles. If Customer insists on putting the dumpster closer than two feet to a building or other structure, Customer agrees to hold MST harmless for any damage incurred. 

Overfilled/Overloaded Dumpsters

Customer agrees not to overfill dumpsters beyond the top rail and not to overload the dumpster by loading more than 15 tons of debris. If the dumpster is overfilled or overloaded, MST may choose to either refuse to pick up the dumpster or may pick it up despite it being overfilled or overloaded. If MST refuses to pick it up, Customer will be responsible for off-loading the dumpster to an acceptable level and/or weight. Additionally, all debris must be cut into pieces no larger than 4 ft. A $150 fee will be applied for all overfilled or overloaded dumpsters, whether or not MST chooses to pick up the dumpster or require the customer to off-load it.

Heavy Debris

Heavy debris, such as concrete, dirt, roof tiles, asphalt, floor tile, etc., can only be put in 10 and 20 yd dumpsters. 

Daily Rental

A daily rental fee of $10.00 per day will apply after the included number of days if the dumpster is not emptied & returned or removed at the Customer’s request. MST Dumpsters reserves the right to charge the credit card on file for excess days prior to dumpster removal. If the dumpster is emptied & returned, the next dumpster is

considered a new rental and includes the same number of days as the first dumpster.

Indemnity

Customer agrees to indemnify, defend, and save MST harmless from and against any and all liability which MST may be responsible for or pay out as a result of bodily injuries (including death), property damage or any violation or alleged violation of the law to the extent caused by Customer's breach of this Agreement or by any negligent omission or willful misconduct of the Customer or its employees, agents, or contractors in the performance of this agreement. Neither party shall be liable to the other for consequential, incidental, or punitive damages arising out of or in connection with the performance or non-performance of this agreement. 

Collection

Any amounts not paid within 15 days of the date of the invoice, shall incur a $50 late fee and accrue interest at the highest rate allowed by law. If collection proceedings are initiated, the prevailing party shall be entitled to collect all attorney’s fees and costs, including those incurred for any appeal. If a credit card is declined, MST shall charge a $50 re-processing fee.